SmartTouch™ is offered on a Hosted Managed Services Platform from data acquisition and transformation to document composition and content marketing. Outputs include Omni-channel distribution (email, print & mail, website, mobile, text, fax; social media) and response management to document archive with customer portal access offering a 360-degree view.
SmartTouch™ delivers the features and functionality to support the changing face of customer communications, leading to:
- Integration with back-office systems and optimal scalability. SmartTouch™ can be implemented across multiple lines of business helping to link disparate functional processing streams into a cohesive
- Process optimization and standardization. SmartTouch™streamlines routine steps such as template modification and ensures enterprise-wide consistency and conformance.
- Lower total cost of ownership. Operating on a hosted managed services platform, SmartTouch™ eliminates the need for redundant composition and software tools.