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(201) 528-2777
  • About Us
    • Industries We Serve
    • Company News
    • Letter From Our CEO
    • Leadership Team
    • Careers & Culture
  • Services
    • Digital Solutions
      • Digital Transformation
      • CCS Solutions
      • CCS Workzone
      • CCS Advantage
      • CCS Content Composer
    • Statement Print
    • Digital Print
    • Wide Format
    • Inserting and Mailing
    • Finishing and Fulfillment
  • Solutions
    • Power of Outsourcing
    • Supply Chain
    • Automate Your Business Processes
    • Prioritize Customer Privacy
    • Print & Mail Processing
    • Mitigate Your Return Mail Problems
    • Empower Accessibility
    • Drive Success with Technology
    • Stay Prepared for the Unexpected
  • Resources
    • Case Studies
    • Certifications
    • White Papers
  • About Us
    • Industries We Serve
    • Company News
    • Letter From Our CEO
    • Leadership Team
    • Careers & Culture
  • Services
    • Digital Solutions
      • Digital Transformation
      • CCS Solutions
      • CCS Workzone
      • CCS Advantage
      • CCS Content Composer
    • Statement Print
    • Digital Print
    • Wide Format
    • Inserting and Mailing
    • Finishing and Fulfillment
  • Solutions
    • Power of Outsourcing
    • Supply Chain
    • Automate Your Business Processes
    • Prioritize Customer Privacy
    • Print & Mail Processing
    • Mitigate Your Return Mail Problems
    • Empower Accessibility
    • Drive Success with Technology
    • Stay Prepared for the Unexpected
  • Resources
    • Case Studies
    • Certifications
    • White Papers

White Papers

Today’s business communications challenges are complex and diverse. Here are some industry perspectives on meeting those challenges and advancing your customers’ understanding of your business and how you can better relate to their needs.

 

Transactional Print and Mail Processing During the Height of COVID-19 – Lessons Learned From a Global Pandemic

The COVID-19 pandemic disrupted nearly every aspect of daily life, including the transactional print and mail processing world. With businesses being shut down by state and local governments, the documents generated by these organizations became even more essential, leading to transactional processing companies being deemed an “Essential Business.” However, as the pandemic continued to spread, a positive COVID test by employees could shut down facilities, leading to the importance of having a networked and functional ...
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Mitigating Crisis and Ensuring Resilience: The Benefits of a Multi-Facility Network in Transactional Document Fulfillment

Organizations must be prepared for unforeseen crises that can disrupt operations in an ever-changing business landscape. The COVID-19 pandemic served as a stark reminder of the importance of resilience and adaptability. While the pandemic may be a thing of the past, the need for effective crisis mitigation strategies remains crucial. As the pandemic unfolded, businesses across industries faced the harsh reality of positive COVID-19 cases among employees. The transactional document fulfillment industry was not immune ...
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The Critical Role of Returned Mail Management in the Post-COVID Era

The COVID-19 pandemic brought about numerous challenges for businesses across various industries. Among these challenges, the impact on mailrooms and handling returned mail emerged as a critical function often overlooked. As companies strive to adapt and recover from the pandemic, it is crucial to recognize the significance of effective returned mail management.  This article delves into the importance of this often-neglected part of customer communications management and how the right partner can help businesses navigate ...
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Supply Chain Constraints & Adaptations

Transactional Print and Mail Processing During the Height of COVID-19 – Lessons Learned from a Global Pandemic As the pandemic raged on supply chain issues persisted, causing material shortages in various industries. One industry that was particularly impacted was the envelope manufacturing industry, which is a critical component of the transactional print and mail processing world. With more people working and shopping from home, the demand for online shopping skyrocketed, leading to a surge in ...
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Outsourced data processing, printing, mail, and electronic fulfillment

CCS is a leader in outsourced data processing, printing, mail, and electronic fulfillment. Our team has the experience to streamline, simplify, manage, and automate nearly any process resulting in: Reduction of administrative burden on employees Streamlined costs for more significant savings Increased efficiencies Scalable functionality to accommodate fluctuating usage Easy access and complete control to manage and modify data and documents Customized data processing Many web-based entities claim to provide similar solutions. However, their standard ...
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The Future of Transactional Document Fulfillment: Embracing Technological Advancements

As a premier provider of transactional document fulfillment services, Content Critical Solutions (CCS) has built a remarkable reputation as a trusted beacon, accurately predicting the future of these services through years of unparalleled industry experience. CCS’s commitment to excellence enables us to offer comprehensive solutions catering to diverse business needs across various sectors. Our success is partly driven by vigilant monitoring, astute evaluation, and enthusiastic embrace of leading technologies that have advanced and at times, ...
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Unleashing the Power of Outsourcing

In today’s rapidly changing business environment, companies must focus on their core products and services to meet the demands of their customers and prospects and growing compliance requirements. Outsourcing non-core functions enables companies to focus their resources on easily meeting the ever-changing demands of the business. Transactional documents often contain the most critical information and are likely to have highly sensitive and vital information that may need to be tracked for compliance.  Processing and distributing ...
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When the World Stood Still: How Transactional Document Fulfillment Adapted

Amid the challenges posed by the pandemic, the transactional document fulfillment industry emerged as a crucial lifeline for companies striving to maintain essential communication with their customers. While offices shuttered and companies hurriedly established secure remote work setups for their employees, an inevitable question arose: how would critical documents be fulfilled? In a world where only "essential businesses" could operate—supermarkets, drug stores, medical supplies, and the like—transactional document processing remained absent from the list. This ...
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Empowering Accessibility: CCS’ Transactional Document Solutions for WCAG, Section 508 ICT Refresh, and ACA Compliance

In today's digital landscape, accessibility is fundamental for businesses to ensure inclusivity and equal access to information. With the evolving accessibility landscape, compliance with various regulations such as the Web Content Accessibility Guidelines (WCAG), Section 508 ICT Refresh, and the Affordable Care Act (ACA) non-discrimination mandates is crucial. The right transactional document solution provider can play a pivotal role in assisting businesses in achieving accessibility and compliance with these regulations. By leveraging these solutions, organizations ...
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 Testimonials

"Over the past few years, our business “partnership” with CCS has paid significant dividends. Their diverse production resources, commitment to top-notch client service and will"

Vice President, Proxy Services

"We have worked closely with Content Critical on a broad array of business challenges. We have always found their technology and production groups to be invaluable aids in evolving "

Vice President, Billing Support Services
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Case studies

Process Outsourcing
Content Management
On Demand Publishing
Multi-channel Distribution

White papers

Transactional Print
Mitigating Crisis
Return Mail
Supply Chain
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Knowledge Center

Case Studies

Here are a few examples of client situations where the CCS services and solutions platform has been used to maximum advantage. Case Study 1 : Our client is a Fortune 250 global financial services company with a proud history of over 150 years.

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Operations

One of the exciting changes to occur during the pandemic darkness was the acquisition of FGI Solutions, Inc. dba Fitch Group. FGI has been a longstanding member of the downtown Manhattan print community for well over 100 years.

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contact us

Our team understands how market changes have increased your need for efficient, coordinated business communications. Feel free to contact us anytime; we can help.

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