The competitive nature of today’s business climate makes it critical that each piece of communication is timely, relevant and engaging. A well-designed piece of customer correspondence is key to building customer loyalty and improving comprehension.
Our US-based programmers and developers have developed CCS Workzone, a user-friendly tool kit to customize, segment, and channel data in ways that shorten response time, boost sales, and reduce expenses. Our team has combined its considerable legacy knowledge of composition with a full understanding of the importance of color and placement of key message components. This expertise in the design and marketing of critical customer communications enables CCS Workzone to create and manage your content to enhance brand awareness and helps your company generate timely reactions from your customers.
The CCS Workzone process combines data and variable content with document templates according to pre-determined business rules to create sophisticated and compelling customer communications. Critical business communications are optimized for the appropriate delivery channel(s) based on preferences selected by the recipient. CCS Workzone also creates an archive copy of all communications to be stored in a records management library.
Post-composition (post-processing) is performed in the CCS Workzone environment providing for additional optimization in print manufacturing, including application of barcode, and cost-effective postal processing.
